Accessing your GP-held records via the NHS app or NHS website

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We're now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS AppNHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won't change for you.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your GP, not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your GP. You will only be able to see information from 31/10/2023. For most people, access will be automatic, and you won't need to do anything.

Your GP may talk to you to discuss test results before you are able to see some of your information on the app. Your GP may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, please speak to reception staff.

The NHS App, website and other online services are all very secure.  You'll  need to make sure you protect your login details. Do not share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to

Flu Winter 2023 Vaccination Programme Update

Flu Vaccine:

Latest information about the Flu vaccine

Seasonal flu vaccination remains a critically important public health intervention and a key priority for 2023 to 2024 to reduce morbidity, mortality and hospitalisation associated with flu at a time when the NHS and social care will be managing winter pressures whilst continuing to recover from the impact of the coronavirus (COVID-19) pandemic. The delivery of the NHS flu immunisation programme over recent seasons has been both ambitious and challenging as we sought to offer protection to as many eligible people as possible, exceeding the World Health Organization (WHO) target for those aged 65 years and above for a third season running.

The below groups are eligible for a flu vaccine from 1 September 2023:

  • those aged 65 years and over
  • those aged 6 months to under 65 years in clinical risk groups 
  • pregnant women
  • all children aged 2 or 3 years on 31 August 2023
  • primary school aged children (from Reception to Year 6)
  • those in long-stay residential care homes 
  • carers in receipt of carer’s allowance, or those who are the main carer of an elderly or disabled person
  • close contacts of immunocompromised individuals
  • frontline workers in a social care setting without an employer led occupational health scheme including those working for a registered residential care or nursing home, registered domiciliary care providers, voluntary managed hospice providers and those that are employed by those who receive direct payments (personal budgets) or Personal Health budgets, such as Personal Assistants

If you are eligible, you can make a booking by using the NHS App or ringing the surgery on 01642 759090.

 Make sure you and your loved ones get any extra protection you need this winter.



Dr Hatim El-Sherif


Dr El-Sherif has now left Ravenscar Surgery.  He is pursuing a career outside of the NHS and we wish him all the best in his future role. 

We have succesfully recruited a salaried GP, Dr Ali who will start with surgery In December 2023.

Cervical Smear Survey

Cervical Screening (Smear Test) Survey

Are you female and aged between 25 and 64? If yes, we need your help!

We are interested to hear your views about cervical screening, why some people do not attend and to help us improve services available to people who live in the North-East and North Cumbria. It’ll only take a few minutes.

Please click the link to answer a few questions.  Thank you. 


Cervical Screening (Smear Test) Survey


#DoYourBit to protect the NHS by keeping A&E free for serious emergencies

Our services continue to face high demand and your decisions as a patient really make a difference.  We therefore ask if you would please consider:

  • over Christmas and New Year your GP Practice will have to prioritise appointments for urgent conditions and respiratory related illnesses.  Routine and ongoing follow up care appointments may have to wait until a later date due to these pressures and we thank you for your patience at this time.


  • only using 999 and A&E if your condition is a threat to life or limb.


  • using alternative services, such as local pharmacies, GP's and NHS111 On line services


  • attending A&E with non-emergency conditions are likely to face a long wait for treatment and may be referred to a more suitable service for their needs.


  • check your symptoms, using the online symptom checker available at, which will re-direct you to a health professional if you need to be seen by someone. If your symptoms persist and you are not getting better, please contact your GP practice for advice.


  • If you need advice for an everyday illness or injury, please either contact your local pharmacy for help of look at the self-care advice that's available online from the NHS at


We would like to thank our communities for all their help so far this winter and ask that you continue to lend your support to us at this challenging time.  Your actions really do make a difference and by choosing the right service for your needs it helps us to prioritise care for those people who are most poorly.  Patients with urgent care needs are our priority currently.